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Shipping and Delivery Policy

At Softrica, we aim to provide a seamless and efficient delivery process for our products. Please read the following information to understand our shipping and delivery guidelines:

1. Order Processing Time:

  • Upon placing an order for our products or services, please allow for 2 business days for order processing before shipment.

2. Shipment Methods:

  • Softrica primarily delivers digital products and services that are accessible online. No physical shipping is involved for most of our offerings.

3. Delivery of Digital Products:

  • Once the order is processed, access to digital products or services will be provided via email or through our platform.
  • Users will receive instructions on how to access and utilize the purchased product or service, including any necessary login credentials or download links.

4. Communication and Updates:

  • Users will receive confirmation emails upon successful placement of orders.
  • Any updates regarding the order status or delays, if applicable, will be communicated via email or notifications within our platform.

5. Service Availability:

  • Softrica operates on a 24/7 basis for online services. However, occasional maintenance or updates may temporarily affect service availability. In such cases, users will be notified in advance.

6. Shipping Fees:

  • For products or services where shipping fees apply (if any), the charges will be clearly indicated during the checkout process.

7. International Shipping:

  • Softrica primarily provides services online and may not involve physical shipping. Any international availability or restrictions will be mentioned on our platform or during the purchase process.

8. Contact Information:

  • For any inquiries or assistance related to shipping, delivery, or order status, please contact our support team at [Contact Information].

Policy Updates:

  • Softrica reserves the right to update, modify, or revise this Shipping and Delivery Policy at any time without prior notice. Users are encouraged to review this policy periodically for any changes.
  • Your continued use of Softrica’s services after any modifications to this policy will constitute acceptance of the updated terms.

Last Updated: 24/09/2023